POWERPHRASES庐Handling InterruptionsDo you hate it when people poke their heads in and say, ot a minute?�What they are really asking is re you doing something that is more important than I am?�Ask yourself the same question. To handle interruptions, use the three-step process for saying no. Begin with an acknowledgement of the request. Then briefly describe your situation. Finally, reaffirm the relationship. Handling Interruptions Using the Three-Step Process for Saying NoAcknowledge CircumstanceI have a 2:00 deadline. 5 minutes is all I have. I don have it to give right now. Now is not a good time.TransformI can talk with you after that. Will that help? I believe you can handle it yourself. If you still need help tomorrow I might be able to fit it in.When interrupted, ask yourself: what is the priority? Their request or what I am working on?Yes, I see what you are asking. I like to help. This would require my full attention. I understand what you need.If you find yourself complaining about someone who interrupts you, you know you need to use PowerPhrases to handle those interruptions.PowerPhrases for MeetingsYou have a chance to shine at meetings, as well as a chance to practice all of your positive office politics skills. For example, what do you do when someone expresses your idea and takes credit for it? Speak up. Don let it pass, and don say:186
